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STORE POLICY

Effective Date: 2/10/2026

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Welcome to LIFTLABS USA LLC (“LIFTLABS,” “we,” “our,” or “us”).

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You may contact us at:
📧 liftlabsusa@gmail.com
📞 408-913-5078

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This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or make purchases from our online store hosted on Wix.

Although we are a United States–based company, we serve customers in the European Union and are committed to complying with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws.

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1. Data Controller

 

For the purposes of the GDPR, LIFTLABS USA LLC is the Data Controller of your personal data.

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2. Personal Data We Collect

 

We may collect the following categories of personal data:

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A. Information You Provide Directly

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Order details and purchase history

  • Communications with customer support

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B. Payment Information

 

Payments are securely processed by third-party payment providers such as PayPal and Wix-integrated credit card processors.
We do not store full credit card numbers.

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C. Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and browsing activity

  • Cookies and tracking technologies

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D. Supplier Fulfillment Information

 

To fulfill orders through our dropshipping suppliers, we may share:

  • Name

  • Shipping address

  • Contact details necessary for delivery

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3. Legal Bases for Processing (GDPR Article 6)

 

We process personal data based on:

  • Contractual necessity – To process and deliver your orders

  • Legal obligations – Tax, accounting, and regulatory compliance

  • Legitimate interests – Fraud prevention, website security, and service improvement

  • Consent – Marketing communications and non-essential cookies

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You may withdraw your consent at any time.​

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4. How We Use Your Personal Data

 

We use personal data to:

  • Process and fulfill orders

  • Manage payments

  • Provide customer service

  • Communicate order updates

  • Prevent fraud and unauthorized transactions

  • Improve website functionality and performance

  • Send marketing emails (if you have opted in)

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5. Cookies and Tracking Technologies

 

Our website uses cookies and similar tracking technologies through Wix and other service providers.

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Types of Cookies We Use:

  • Essential Cookies – Required for website functionality

  • Analytics Cookies – Help us understand website usage

  • Marketing Cookies – Used for advertising purposes (with consent)

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If you are located in the EU, you will be presented with a cookie consent banner. You may manage cookie settings through your browser preferences.

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6. Third-Party Service Providers

 

We rely on trusted third parties to operate our business:

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A. Wix

 

Our store is hosted on Wix.com Ltd., which processes data on our behalf as a data processor.

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B. Payment Processors

 

Payments are securely processed by:

  • PayPal

  • Credit card processors integrated through Wix

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These providers process payment information according to their own privacy policies.

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C. Dropshipping Suppliers

 

To fulfill orders, we share necessary shipping information with our suppliers strictly for delivery purposes.

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All third parties are expected to process personal data in compliance with applicable data protection laws.

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7. International Data Transfers

 

As a U.S.-based company, your personal data may be transferred to and processed in the United States or other countries outside the European Economic Area (EEA).

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Where required, we implement appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions by the European Commission

  • Other lawful transfer mechanisms

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8. Data Retention

 

We retain personal data only for as long as necessary:

  • Order and transaction records: up to 7 years (tax/legal compliance)

  • Customer service communications: up to 3 years

  • Marketing data: until you withdraw consent

  • Technical and analytics data: according to platform retention policies

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After these periods, data is securely deleted or anonymized.

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9. Your Rights Under GDPR

 

If you are located in the European Union, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

  • Not be subject to automated decision-making

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To exercise your rights, contact us at:
📧 liftlabsusa@gmail.com

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10. Right to Lodge a Complaint

 

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local Data Protection Authority within the European Union.

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11. Data Security

 

We implement appropriate technical and organizational security measures to protect personal data against:

  • Unauthorized access

  • Loss or destruction

  • Misuse or alteration

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While no online system is completely secure, we follow industry best practices to safeguard your information.

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12. Children’s Privacy

 

Our website is not directed at individuals under 16 years of age. We do not knowingly collect personal data from children.

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13. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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14. Contact Information

 

LIFTLABS USA LLC

📧 liftlabsusa@gmail.com

📞 408-913-5078

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